Canada Delivery

For delivery in time for Christmas, please visit our Christmas Delivery Dates page.
 

Dispatch Time

All of our products are shipped from Edinburgh, Scotland. Our warehouse is closed at weekends to give our hard-workers some time off, so any orders placed at weekends will be dispatched on the following Monday.

Canada Delivery: 5-7 working days

Unfortunately due to courier restrictions we do not ship to PO Box addresses. Please provide a valid street address at checkout. 

If you've selected our embroidery service, this will add 2 working days to your order delivery time. 

We will keep you updated on its progress, so you’ll always know what’s happening. If you need your order quickly, do get in touch and we'll do our best to help.

Our warehouse is super speedy and order amendments are likely not possible after an order is placed. We'll always endeavour to make these changes where possible, so please reach out to our team here.


Delivery Costs

Delivery charges vary by country and item. After you enter an address at checkout, you can find our handy delivery calculator.

For orders over $150 USD, express shipping to Canada is FREE. Gift cards do not count towards the free shipping minimum.
For orders under $150 USD, there is a shipping fee starting from $19.95 USD.

Please note, duties, import taxes & brokerage fees for Canada are not covered by TBCo and must be paid by the recipient upon arrival.


How are my items packaged?

We package each order as though it is a gift, because whether you are treating a loved one or yourself we want it to feel special. Everything is hand-wrapped with care and sent with love from Edinburgh.

We are environmentally conscious and will wrap up multiple items together to save on paper and packaging. If you would like your blankets or scarves individually wrapped please purchase them in separate gift boxes here. All sale orders will ship using a reduced packaging option. Please note that fragile and gift box products will come in our standard boxed packaging. Customers can choose to create a gift box, which will be packaged in our signature TBCo gift box.

Our products are well protected and ready to be gifted with no receipt or invoices in the packaging, so you can have them sent straight to the recipient's door!

We offer a reduced packaging option at checkout, where your items will be packaged with TBCo design tissue paper in an eco-friendly mailing bag. Please note that fragile and gift box products will come in our standard boxed packaging. Customers can choose to create a gift box, which will be packaged in our signature TBCo gift box.  

Please note, everything in your order will come packaged in one gift box. If you would like items boxed separately, please place separate orders.

Would you like to ship to multiple addresses? Please put through a separate order for each address

Returns

TBCo Extended Christmas Returns
To make festive gifting a little easier, we’ve extended our returns window over the Christmas period. Any order placed between 17th November and 23rd December 2025 (inclusive) can be returned or exchanged up until 31st January 2026. All other standard return terms apply, and your statutory rights remain unaffected.

We accept returns up to 30 days after purchase. Please visit our Returns page for more information.

Shipping outside Canada?

We deliver worldwide! To find the most relevant delivery information for your shipping destination, please select the region below.

UK | US | EU | Australia | Rest of World

Due to international restrictions we are currently unable to ship to Russia.