Rest of World Delivery
Dispatch Time
Our warehouse is closed at weekends to give our hard-workers some time off, so any orders placed at weekends will be dispatched on the following Monday.
ROW Delivery: 5-7 working days.
If you've selected our embroidery service, this will add 3-4 working days to your order delivery time.
We will keep you updated on its progress, so you’ll always know what’s happening. If you need your order quickly, do get in touch and we'll do our best to help.
Our warehouse is super speedy and order amendments are likely not possible after an order is placed. We'll always endeavour to make these changes where possible, so please reach out to our team here.
Delivery Costs
Delivery charges vary by country and item, with duties and taxes applicable on arrival.. If you enter an address at checkout, you can then find our handy delivery calculator.
Please note, Gift cards do not count towards the free shipping minimum.
How are my items packaged?
We package each order as though it is a gift, because whether you are treating a loved one or yourself we want it to feel special. Everything is hand-wrapped with care and sent with love from Edinburgh.
We are environmentally conscious and will wrap up multiple items together to save on paper and packaging. If you would like your products individually packaged please purchase them in separate orders. Customers can also choose to create a gift box, which will be packaged in a Luxury TBCo Gift Box for an additional cost.
Our products are well protected and ready to be gifted with no receipt or invoices in the packaging, so you can have them sent straight to the recipient's door!
Would you like to ship to multiple addresses? Please put through a separate order for each address.
Want to add a complimentary gift note to your order? Please select the option at checkout and add your message in the box provided. Only one gift note is available per order.
Returns
We accept returns up to 30 days after purchase. Please visit our Returns page for more information.
Shipping to the UK, US, Canada, EU or Australia?
We deliver worldwide! To find the most relevant delivery information for your shipping destination, please select the region below.
UK | US | Canada | EU | Australia
Due to current international conflict we have significant delays and restrictions on orders shipping to the following countries: Israel, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Afghanistan, Lebanon.
Due to international restrictions we are currently unable to ship to Russia.